Portfolio

Pip Rudhall Hyett

STRENGTHS & CAPABILITIES

  • Enhance capabilities & connection of teams/members through encouragement, facilitative listening, engaging questions & mentoring
  • Adaptability to respond quickly & effectively to changing environments, challenges & work streams with ease
  • Lead key pieces of work in collaborative ways across teams, business groups & organisations
  • 20 years’ diverse experience across private & public sector projects & programmes; Built environment, Covid Response Programmes, Information Technology, Construction, Infrastructure & Public Works Act claims
  • Demonstrated track record in Senior Project, Programme & Business Operations roles in complex & fast paced environments
  • Consistently provide high quality oversight, think on my feet, make sound judgements, escalate issues & provide directional options
  • Proven organisational skills with ability to think ahead, use initiative, establish priorities through sound judgement & meet deadlines
  • Collaborate to ensure work is well planned, using planning tools & methods, taking strategic & tactical approaches to achieve results
  • Build positive influential relationships both internally & externally to support successful delivery of projects or work programmes
  • Active curiosity to find out how things work or why they don’t work & find effective solutions
  • Excel at setting up documentation, systems & process from scratch or ‘building the plane while I fly it’

PROFESSIONAL EXPERIENCE

Client: Ministry for Culture & Heritage| Manatū Taonga

(4 contract roles with MCH over 16 months, finishes 31 Dec 2021)

Project 1: Managing initiatives in transition (post Covid Response Programme), Portfolio Reporting

Role: Portfolio Project Adviser
Jul 2021 – present

Managing 17 initiatives to ensure they progress through fund lifecycle (Design, Implement, Manage, Learn) throughout the Arts, Culture & Heritage sector that are in transition from the $700m Covid Response Programme (CRP) to business as usual (BAU).

Lead gathering & collation from 21 team members across multiple business groups for fortnightly Arts, Culture & Heritage ministerial report & Sector Support Governance Committee RAG status updates.

  • Steered final stages of Programme Close Out documentation & task management (in absence of our PMO Manager) through to governance group sign off & handover post governance group approval
  • Champion for floor for Microsoft Teams & Planner
  • Promoted to Portfolio Project Adviser at closing of the CRP

Project 2: Covid Response Programme, Reporting & Transition

Role: Senior Programme Coordinator
Apr 2021 – Jun 2021

Managed 17 initiatives from the $700m Covid Response Programme (CRP) funding across the arts, culture & heritage & media & broadcasting sectors in the PMO Office. Reporting & Transition coordination for monitoring MCH funded entities with Sector Performance.

Gathered & collated status updates from team members across 17 initiatives for fortnightly Arts, Culture & Heritage ministerial report & Sector Support Governance Committee RAG status updates.

  • Handpicked as significant workgroup lead for Programme Close Out documentation development & handover to BAU
  • Established Monitored entities sector meetings to help business groups share & collaborate on entity knowledge
  • Developed an extensive Programme Glossary encompassing all phases & stages of the CRP

Project 3: Covid Response Programme, Investment & Outcomes & Service Transition                                                      

Role: Senior Programme Coordinator | Programme Adviser
Nov 2020 – Mar 2021

Worked extensively & collaboratively across two teams for Investment & Outcomes team while we established operational support for contestable funds progress within the MCH Covid Response Programme & Service Transition team across arts, culture & heritage & media & broadcasting sectors in the PMO Office.

Produced Investment & Outcomes cover note reporting on development of 4 contestable funds, collated status updates from team members across 17 initiatives for fortnightly Arts, Culture & Heritage ministerial report & Sector Support Governance Committee RAG status updates. Programme planning, reporting, governance, development of early design & implementation.

Managed onboarding & supported recruitment & development of team as it built from 2 to 25+ members, task management, & resource planning. Training of new members in operations & day-to-day management to build their capabilities up to support the BAU functions.

  • Orchestrated & managed onboarding of more than 20 team members
  • Considered by Team & PMO Manager as a Programme Adviser/overseer for the PMO, the questioner & dot connector across 4 teams, work streams & supporting individuals through facilitative listening
  • Created 30/60/90 day onboarding & development programme for our Senior Advisers & Principal Advisers
  • Transitioned team onto MS Planner for task allocation & tracking
  • Fostered key relationships across business & supported successful delivery of work streams

Project 4: Covid Response Programme, Service Transition                                                                  

Role: Senior Programme Coordinator
Aug 2020 – Nov 2020

Accelerated coordination & establishment of developing Service Transition programme. Supported Programme Manager & Establishment Lead to stand up at haste an Investment & Outcomes Customer Delivery function for teams, programme planning, reporting & governance.

Gathered & collated status updates from team members across 17 initiatives for fortnightly Arts, Culture & Heritage ministerial report & Sector Support Governance Committee RAG status updates.

  • Setup initiating documents, templates, risks registers as the programme was flying through its rapid establishment phase
  • Ignited induction, onboarding processes & developed documentation for the massive wave that was gathering speed
  • Boosted workflows, creating process maps for the new Customer Service team for triaging enquiries through system

Client: Tertiary Education Commission
Wellington

Projects: Information Directorate & Enterprise Project Management Office (EPMO) –

  • Microsoft Foundations for the modern workplace – Windows 1909 feature release, Exch Online, Intune PoC, M365
  • Enterprise Video Conferencing (pilot/proof of concept)
  • Microsoft Teams/Planner (pilot) & further organisation deployment of Teams/Planner/Meetings/Desktop App
  • Formation of governance group (implementation & ongoing revision) covering 6 projects

Role: Project Coordinator
Mar 2020 – Jul 2020 (4 mth contract)

Directing, organising & controlling project activities, under direction of Project Manager (PM). Overall focus on Migration to Microsoft cloud services project, implementing Exchange Online & Teams as a pre-cursor to an Office 365 roadmap. Coordination of shared resources & interdependencies with other projects & video conference Skype room implementation.

  • Commenced contract as NZ went into Covid19 lockdown (part-way through projects), learnt organisation, forged relationships with project team & moved project forward using Skype & remote desktop server
  • Setup, migrated & managed all project task management from excel to Microsoft Planner & Teams
  • Asked to act as Project Manager for multiple weeks in PM’s unexpected absence
  • Structured new format & implemented multi governance structure for 6 projects with same Sponsor & similar Business Owners to reduce time spent in governance meetings & for governance group view of multi project dependencies

MINISTRY OF EDUCATION
Wellington

Project: The NELP (The Statement of National Education & Learning Priorities), Quality Teaching & Learning Policy

Role: Project Coordinator
Aug – Dec 2019 (4.5 month Contract)

Significant logistical planning & Project Coordination for NZ wide public consultation of NELP for Senior Policy Managers, Chief Advisors, Policy Advisors & Policy Graduates across Ministry.

Managed project collateral, timeline, sequencing, requisitions & purchasing, physical resources, logistics & travel for public consultation process of proposed NELP-TES throughout all NZ.

  • Organised 36 meetings in 24 cities/towns across the country allowing us to consult with as much public as possible in a tightly packed 10-week government consultation period
  • Assisted in selection of a fellow assistant Project Coordinator (PC), inducted, trained & mentored them in their role
  • Acted as PC across two teams Schooling & Tertiary from mid project through to completion
  • Commended frequently by team members that I played a significant role in building team relations, helped bring them out of themselves & bought them closer together as individuals & as a team
Hampton Jones

HAMPTON JONES PROPERTY CONSULTANCY LTD

Projects:

  • NZTA / Winstone Aggregates public works act acquisition – Peka Peka to Otaki (PP20)
  • Jackson Street, Petone (20+ buildings) – Unreinforced Masonry strengthening project [MBIE Regulated]

Role: Project Coordinator / Office Manager
April 2017 – June 2019

Nationwide multi-disciplinary building specialist firm in Wellington: Building Surveying, Structural Engineering, Quantity

Surveying, Architectural & Project Management team of 14. Perceptive & discerning to anticipate & proactively react to ever changing needs of day-to-day challenging operations & projects & cog/wheels that kept central office turning.

  • Actively took on further essential responsibilities from Regional Director & Associate Director – Structural Engineering/Project Manager within business to free up their time & be further cost effective for clients
  • Overhauled on-boarding/induction process of new team members: (received stellar feedback from all new staff)
  • Key client liaison for the MBIE enforced Unreinforced Masonry strengthening project for Jackson Street, Petone, played a significant role in helping each client understand the benefits to join companies collaborative approach
  • Project Coordinator (2 years) on landmark NZTA PP20/Winstone Aggregates – public works acquisition review of effects report, contract requirements & project management during construction
  • Acted for Project Manager while on extended leave to carry out PM role, responsibilities & reporting for project
  • Exceeded scope of Office Manager role initially started in, evolved into a substantial fee earning Project Coordinator & built office administration support team

JETCO GROUP LTD
Porirua City, Wellington      

Projects:

  • Building of company’s new 928 sqm engineering/ drainage workshop & commercial offices
  • Logistics of moving machinery, heavy vehicles, tools, equipment & offices to newly built site
  • Overhaul of Hazardous Chemical Storage in facility & Handling procedures

Role: Business Operations Manager
2003 – 2017

Drainage Maintenance, Rehabilitation & Mechanical Engineering company in Porirua servicing local governments. 13 years no two days were alike, the role evolving regularly, an array of responsibilities, tasks, challenges within day-to-day operations.

  • Actively took on further responsibilities, Managing Operations within business, coordinating team logistics & facilities management of premises as structure of company evolved through multiple health issues of Directors
  • Responded to a multitude of crisis tasks learning ‘on the fly’ to free up Directors to focus immediately changed priorities
  • Effective part of positive change management attitudes & through extensive restructuring of company
  • Orchestrated overhaul of hazardous chemical storage & handling – surpassing external auditor’s expectations
  • Facilitated alongside Director to project manage the building of company’s new workshop & offices
  • Successfully managed logistically challenging move to new build enabling Director to be with family overseas
  • Exceeded scope of Office Manager role initially started in & evolved into an all-encompassing Operations Manager role

EDUCATION, TRAINING & PROFESSIONAL DEVELOPMENT TRAINING

Microsoft Teams & Planner Champion
Trained in use & facilitation of assisting teams to utilise & troubleshoot

NZ Red Cross
Comprehensive First Aid – Unit standards: 06400, 06401, 06402

Project Management Institute (PMI) New Zealand (IOD)
Member 6598686, active member networking & upskilling

Institute of Directors (IOD)
(MInstD) Member 206396, active member developing governance skills

SOFTWARE, SYSTEMS & TECHNICAL SKILLS

  • Microsoft office: Word, Excel, PowerPoint, Projects
  • Microsoft tools: BI Tools, Teams, Planner, OneNote, SharePoint
  • Records Management systems: TRIM, FileNet, Objective
  • Project software: Deltek PIM, Trello, Aconex
  • Accounting: Oracle Fusion, Lexis Nexus Affinity, Technology One

TESTIMONIALS

“Pip played a substantial management role largely self directed. To a large extent, on a day to day basis, Pip acted as the senior management person on site.”


“Despite this busy and sometimes stressful environment, Pip is always cheerful and positive.
It is accurate to say that Pip was the centrepiece which kept Jetco operational. Without Pip, the company could not have survived.”


Pip has been working at Jetco for some 15 years and is very highly regarded by the company directors and shareholders – two of which I have had close contact with over many years. They have had, by necessity, to rely on her an increasing amount over the last three years in particular, and have had nothing but good things to share with me.


When asked to describe Pip, the following words come easily to my mind: honest; positive; resourceful; constructive; committed; problem solver; tactful; discreet; accurate; adaptable; thorough and reliable. Pip also knows how to think “outside the box” when required.


“One of her other personal attributes for which I have great admiration is that she more often than not, thinks of others before herself.”


“Pip facilitated the process and was key to the successful outcome of an otherwise dire situation, back checking management to ensure that all parties interests were looked after correctly, whilst ensuring the outcomes for all parties were the best possible given the circumstances.”


“Should I ever be in the position of needing to hire someone with Pip’s skills, I would head-hunt her for sure, knowing that we would be employing someone with a wide variety of skills and on whom we could rely and would be a committed employee.”

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